Welcome to Famwaz LLC (hereinafter referred to as “Famwaz LLC”, “we”, or “the Company”). We respect and value your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit this website, create an account, purchase goods, or use our services. By using this website, you acknowledge that you have read, understood, and agreed to all the contents of this Privacy Policy.
- Information We Collect
To provide you with better products and services, we may collect the following information:
Name, email address, phone number, and shipping address;
Billing address, order information, and purchase history;
Payment-related information (the payment process is securely processed by a third-party payment service provider; we do not store your complete bank card or credit card information);
IP address, browser type, device information, operating system, and access logs;
Website browsing data collected by cookies and similar technologies;
Records of your actively submitted inquiries, evaluations, feedback, and customer service communications.
- Use of Information
We collect your information primarily for the following purposes:
Processing orders, payments, and product delivery;
Providing customer service and after-sales support;
Verifying transactions, preventing fraud, and ensuring account security;
Optimizing website functionality, product content, and user shopping experience;
Sending new product information, promotional activities, and marketing information with your consent;
Fulfilling obligations stipulated by applicable laws and regulations.
- Cookies and Similar Technologies
This website may use cookies, pixel tags, and other similar technologies to record your browsing preferences, analyze website traffic, improve website performance, and provide you with a more personalized shopping experience.
You can refuse or delete cookies through your browser settings, but this may affect the normal use of some website functions.
- Information Sharing
We will not sell, rent, or trade your personal information.
We may disclose necessary information to third parties in the following circumstances:
As needed to complete order processing, payment, logistics, and customer service;
As required by laws and regulations, court orders, or government agencies;
To protect the legitimate rights and interests of our company, users, or the public;
In the course of company mergers, acquisitions, asset restructuring, or business transfers, necessary information transfers are carried out in accordance with the law.
All partners may only use your information to the extent necessary to perform the relevant services and shall take reasonable measures to protect your data security.
- Data Security
We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or loss.
While we employ industry-standard data security measures, internet data transmission and electronic storage methods cannot guarantee absolute security; therefore, we cannot promise absolute security of information.
- Data Retention
We will retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy, or retain relevant data as required by applicable laws and regulations. After the retention period expires, we will delete or anonymize the relevant information in accordance with the law.
- Your Rights
Under applicable law, you may have the following rights:
Access your personal information;
Correct or update your personal information;
Request the deletion of your personal information;
Restrict or object to our processing of your personal information;
Withdraw previously granted consent;
Obtain a copy of your personal data where permitted by applicable law.
To exercise the above rights, please contact us using the contact information provided in this policy.
- Third-Party Websites
This website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy policies of third-party websites. We recommend that you carefully read their privacy policies when visiting such websites.
- Children’s Privacy
This website does not provide services to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we discover any inadvertently collected information, we will delete it as soon as possible.
- Privacy Policy Updates
We may update this privacy policy from time to time in accordance with laws and regulations or business development needs. The updated content will be published on this website and will take effect from the date of publication. We recommend that you check this page regularly to understand the latest policies.
We will respond to your inquiries as soon as possible and will do our utmost to protect your personal information and privacy rights.
